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WOODBRIDGE, N.J., September 5, 2024 — Conventus, the leading medical professional liability (MPL) insurer serving New Jersey physicians since 2002, is proud to announce the launch of the Conventus Service Center, a comprehensive suite of services designed specifically to support our MPL brokers in providing exceptional, worry-free service to their smaller physician practice clients.
The Conventus Service Center offers a variety of personalized services delivered by the experienced Conventus team, including Underwriting and Practice Resources professionals. This initiative is mutually beneficial for both brokers and their physician clients, enhancing service quality and operational efficiency. We are introducing this new broker service in response to feedback our brokers shared about mounting challenges within their agencies related to balancing client service and other business activities.
Benefits for Brokers:
The Conventus Service Center is tailored to address specific challenges faced by our MPL brokers, offering significant benefits including:
- BOR protection: Helping to ensure brokers maintain their book of business.
- Reduced administrative servicing time: Streamlining processes to handle client inquiries and requests more efficiently.
- Ability to redirect resources to new client acquisition: Allowing brokers to focus on growth rather than administrative tasks.
- Reduced time spent on remarketing to current clients: Providing stability and consistency for clients, reducing the need for remarketing efforts.
“This service is a game-changer for brokers, enabling them to partner with Conventus to provide higher quality client service, creating more time for brokers and their staff to focus on new client growth,” said, Amy Berezein, President at Conventus. “The support we’re providing through the Conventus Service Center is available to all brokers electing to take advantage of this new offering.”
Benefits for Physicians:
Physicians will also benefit by enjoying:
- Direct access to expert underwriters
- Quick response to coverage changes and coverage offerings
- Streamlined process for adding coverage for new providers
- Easy access to loss runs, certificates of insurance (COIs), and policy documents
- Secure invoicing and bill payment options
- 24/7 Practice Advice Line and direct access to Practice Resources services
“Our goal with the Conventus Service Center is to provide top-tier support that allows physicians to focus on what they do best—providing exceptional patient care,” added Berezein. “By offering direct access to our expert team and a suite of essential services, we’re helping to streamline support and improve the overall service experience for both brokers and their clients.”
For more information about the Conventus Service Center and how it can benefit your healthcare clients or practice, please contact servicecenter@conventusnj.com.
About Conventus
Conventus is the only medical professional liability insurer owned and governed by New Jersey physicians. Headquartered in and committed to New Jersey since 2002, Conventus focuses on delivering personalized support to meet the unique needs of independent physicians and small physician groups, ensuring they have the resources and protection needed to thrive in today’s healthcare landscape. Learn more at www.conventusnj.com.
